top of page

Exchange and return:

Our store strives to provide maximum comfort and satisfaction
purchases of our products, so we offer the option of returning or

product exchange within 14 calendar days if it did not satisfy your needs


If you are not satisfied with the purchased product, you can return it or
exchange for another product, if it has not been used and has the original
appearance and equipment. The product must be returned to
intact with all its labels and tags.


If you intend to return or exchange an item, please contact
by our managers using the contact details specified on our website.
A manager will contact you with the details of your order and
will provide you with instructions on how to return or exchange the product.


The term of return or exchange of goods may depend on various factors,
such as the location of the customer and the delivery time of the product. Our
managers will make every effort to return or exchange the product
carried out as soon as possible and as comfortably as possible for you.


Please note that some items may be excluded from
return or exchange procedures in accordance with the protection legislation
consumer rights. In addition, if the product has been damaged through use,
the store reserves the right to refuse a return or exchange.

bottom of page